405 Neil Avenue
Columbus, OH 43215
Box Office Hours


The EXPRESS LIVE! box office is now open Monday through Friday 11:30 AM - 6:00 PM with extended hours on days of shows.


Located in the Arena District, EXPRESS LIVE! is within walking distance from numerous public parking lots.

For Advanced Parking - click here

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The Design 
EXPRESS LIVE! is the first indoor and outdoor concert venue in America. EXPRESS LIVE! features state-of-the-art lighting, acoustical systems and an innovative, one-of-a-kind reversible stage. Entertaining over 275,000 people each year, the venue accomodates 2,200 guests for indoor events and 5,200 guests for outdoor events. Whether indoor or out, the venue offers unparalleled viewable intimacy. Acoustically, it's designed to capture and translate the truest experience possible. Structurally, it's divided into three independent concert spaces: indoor music hall, outdoor amphitheater and the plaza. The venues unique design flexibility helped win a nomination for "Best New Major Concert Venue" in 2001 by Pollstar Magazine, the concert industry's leading publication. 

The Entertainment 
The indoor season is booked throughout the year with the outdoor season scheduled from May to September. EXPRESS LIVE! averages over 110 events every year and offers a variety of music from some of the biggest names in rock, folk, blues, jazz, metal, country, classic rock, alternative rock and everything in between. Additionally, EXPRESS LIVE! hosts sporting and special events such as championship boxing, extreme fighting challenges, Touchdown Club of Columbus Sports Awards Banquet, charity walks, fundraisers, expos and more. 

The Versatility 
Located in the heart of downtown Columbus' Arena District, no other venue, indoor or out, offers the flexibility, versatility and intimacy of EXPRESS LIVE! The venue is available year-round for corporate functions, sporting events and private engagements. The industrial architecture and unique rock-n-roll ambiance is ideal for creating a high-energy atmosphere for parties, meetings and receptions. At the same time, the spacious multi-level facility is able to transform itself into a glamorous ballroom suitable for the most elegant events such as weddings, banquets, and formal charity dinners. 

Concert Highlights include: 
Coldplay, Mumford & Sons, Foo Fighters, John Legend, The Black Keys, K.D. Lang, Arcade Fire, Goo Goo Dolls, Incubus, Lisa Marie Presley, Modest Mouse, Smashing Pumpkins, Boston, Lucinda Williams, Lynyrd Skynyrd, Wolfmother, The Killers, Men At Work, Melissa Etheridge, John Mayer, Moby, Mudvayne, Montgomery Gentry, Natalie Merchant, Neville Brothers, Daryl Hall & John Oates, Alice Cooper, O.A.R., Pete Yorn, Phil Lesh And Friends, Jack Johnson, Snoop Dogg, Queensryche, B.B. King, Reo Speedwagon, Rick Springfield, Rob Thomas, Styx, Rob Zombie, Muse, Robert Randolph And The Family Band, Ryan Adams, Live, 311, Slayer, The White Stripes, Santana, Fiona Apple and Heart. 


Approved Bags


Coming to a show? Get some answers:


"What can't I bring to a show with me?"
For the safety of both concert patrons and our staff, we do not allow the following items:

•   Oversized bags or backpacks of any kind (see above for approved bags and sizes)

•   Outside food, drink, bottles or cans

•   Coolers, lawn chairs (or seats with any metal in them), umbrellas

•   Recording devices, go-pros, selfie sticks, drones, phone stabalizers

•   Fireworks, candles, laser pointers, incendiary devices

•   Inline skates, skateboards, bicycles, razer scooters, helmets

•   Pets (exceptions for service dogs, etc...)

•   Any form of weapon, including knives, tasers, mace or pepper spray

•   Anything with spikes/studs on them (shoes, bracelets, rings, clothing)

•   Strollers, car seats

•   iPads and other tablets (with camera capabilities)

•   Musical instruments and promotional materials (flyers, CDs, stickers)

•   Inflatiables, signs, banners

•   Illegal drugs and drug paraphanelia

"Are your concerts open to all ages?"
Yes. Unless otherwise indicated, our events are open to all ages.

"What time is the show?"
The time listed on your ticket is the time that the doors will open for the show. Live music will usually start about an hour after the doors open, but that's always subject to change. Also, we don't usually know the set times, that's up to the bands to decide.

"Where can I purchase tickets?", charge by phone at 1-800-745-3000, or at our venues. EXPRESS LIVE! and Stage AE Box Offices are open at Noon on show days, and the Newport Music Hall Box Office is open at 10:00am on show days.

"Do I have to pay service charges at your box office?"
Tickets for most of our events have a service charge of $3.00 per ticket.

"Where do I pick up my Will Call tickets?"
Will Call tickets can be picked up at the Box Office at the door time for Newport shows, and beginning approximately two hours prior to the door time for EXPRESS LIVE! and Stage AE shows.

"My ticket says 'General Admission' -- what's that mean?"
Almost all of our shows are general admission standing room only, which means that there is no assigned seating, if there's seating at all. On occasions when events are seated, the ticket agent will be able to help you select the best available reserved seating location at your time of purchase. If you require ADA accessible seating for a general admission show, a member of our Guest Serives staff can help accommodate your needs when you arrive.

"I bought tickets for a show and now one of the bands are not playing. Can I get a refund?"
Unfortunately no, unless the headliner is no longer playing. Support bands often change through the tour.

"Can I leave the show and come back?"
Almost all of our events have a "no re-entry" policy, which means once you enter, you cannot leave and re-enter. There are food and beverages available on-site, as well as an ATM.

"Does my child need a ticket to get in?"
Yes. Everyone, regardless of age, must have a ticket unless otherwise posted.

"Can I bring a camera, video camera, or recording device?"
The camera policy is set by the artist. Generally, the rule is that no professional cameras or recording devices of any kind are allowed. Many artists will allow you to bring a disposable or small digital camera. If you have a question about the camera policy for a specific show, please contact us.

"Can we smoke at the show?"
Indoor shows are non-smoking.

"What happens if I've lost my ticket?"
You will need to try and get a replacement from where you made your purchase.

"Can I get a refund if I can't make it to the show"
Sorry, as indicated on your ticket, there are no refunds or exchanges. If a show is canceled or postponed, then you may seek a refund at your point of purchase.

Where To Stay

Sheraton Columbus Hotel at Capitol Square

Coming in from out of town? Check out our friends over at the Sheraton, Columbus Hotel at Capitol Square, for the best deal. Located right down town, you'll be close to the show and all of the night life Columbus has to offer! 

Click here, for our concert fan discount. 



Express Miller Lite Coors Light

 Pepsi Mikey's Late Night Slice

Ricart 99.7 The Blitz 

NBC 4 GSW IGS Energy

Ticketmaster WNCI 106.7 The Beat

CD102.5 614 Magazine 

Col Underground   Jack Daniels

Basement Doctor   



Experience Columbus GCAC North Market

“Stonewall Arena District

Season Tickets

INDIVIDUAL VIP BOX SUITES (Sold on a per show basis)

  • Four reserved seats
  • Cocktail service (outdoor concerts only)
  • Express VIP Lounge access featuring open patio seating, complimentary snacks, private bar and restrooms (outdoor concerts only)
  • Limited availability


SEASONAL VIP BOX SUITE PACKAGES (currently sold out for the season - waiting list available)

  • Four reserved seats (for every concert)
  • Exclusive parking pass
  • Personal cocktail service (outdoor concerts only)
  • Express VIP Lounge access featuring open patio seating, complimentary snacks, private bar and restrooms (outdoor concerts only)
  • Priority ticket ordering for additional tickets to all PromoWest Productions concerts
  • Branded box suite signage
  • Special VIP offers and promotions throughout the year



  • 8 - 12 reserved seats
  • Personal cocktail service (outdoor concerts only)
  • Access to the Express VIP Lounge featuring open patio seating, complimentary snacks, private bar and restrooms (outdoor concerts only)


GROUP TICKETS - VIP PARTY DECK - Outdoor concerts only

  • 15 - 30 reserved seats
  • Personal cocktail service
  • Access to the Express VIP Lounge featuring open patio seating, complimentary snacks, private bar and restrooms


PICK-A-TICKET PACKAGE (general admission/standing room tickets)

  • 4 tickets to 10 concerts of your choice at EXPRESS LIVE! or Newport Music Hall

 For more information, call Mike Cash at 614.461.5483 ext. 115 OR

Advertising & Sponsorship

PromoWest Productions offers advertising and sponsorship programs that are customized to provide each sponsor a unique platform to connect to our vastly diverse audience. Through special promotions, brand activations, customized programs, “grass roots” and traditional advertising, sponsors are provided direct access to an active and trend-setting demographic. Packages may include:

  • Indoor and Outdoor Signage
  • Show Sponsorship / Media Placement
  • Online Advertising & Promotions
  • Social Media Programs
  • On-site booth display & promotions / Sampling & Couponing
  • VIP Ticket Packages & Special Offers
  • Customized Brand Activation Programs
  • Naming Rights / Branded Locations / Product Placement
  • Video Kiosks and Billboards
  • Digital Advertisements
  • Commercials on PromoWest Live TV show airing weekly on NBC4 after SNL


For more information on advertising at EXPRESS LIVE!, Newport Music Hall, A&R Music Bar, The Basement or on PromoWest Live TV Show, contact:

Mike Cash at 614.461.5483 ext. 115 or

Decibel Club

Become a member of the Decibel Club, PromoWest Productions' premier concert club.

As a member of the Decibel Club you will receive:

  • 4 tickets to the concert(s) of your choice to any qualifying show at the EXPRESS LIVE!, Newport, The Basement or A&R Music Bar
  • Early entrance to evry show at every Columbus venue (valid for member plus 1 guest with Decibel Club membership card)
  • one (1) Decibel Club membership card**
  • Weekly PromoWest newsletter keeping you up-to-date with the latest concert info
  • Exclusive access to:
    • two-for-one ticket offers
    • Presale opportunities
    • FREE concert tickets*
    • Box seats, contests, soundcheck parties and meet & greet opportunities

*For a complete list of terms and conditions, click here

**Decibel Club membership cards can be picked up by member at either the EXPRESS LIVE! or Newport Music Hall box office.

Gift Cards

PromoWest gift cards are a great present for the music lover in your life! Gift cards can be redeemed for tickets (in person at the box office) or drinks at any Columbus PromoWest venue and they never expire. 

Purchase today online or at the box office.


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